Frequently Asked Questions
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey so you can track its progress.
Normally it may take 2 -3 days to arrive depending on the location and shipping address indicated.
Your order will only be passed over to a representative you have authorized. We ensure that all of the items that we send are secure and delivered properly.
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey so you can track its progress.
We accept any payment method you like, and we offer a number of payment channels from which you can choose and use. We also take “cash on delivery” (COD).
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey so you can track its progress.
You may review your order information and confirm the item number indicated. If for some reason it is not the product that was ordered, we will gladly replace it promptly with the correct item purchased..
Once an order has been purchased and officially verified, we cannot accept anymore a change order request unless it was requested prior to the checkout process.
Yes, you may order in behalf of another person given that the billing and shipping address are valid and confirmed by the system.
Yes, but only if the item has not been shipped yet. make sure to comfirm first the item you will purchase before checking out to avoid inconvenience.
If the item you received is compromised and not in a good condition, we may replace it immediately. Validation and investigation shall be part of the process before the item replacement.
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. However if the item did not arrive during the stated given period, You’ll get a notification and status of your order or you may track your item by via the Track Order feature on OHS.